Lenovo too slow off the grid, say resellers

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Monday 02 March 2009  Latest channel news  Lenovo too slow off the grid, say resellers VARs rue deals lost to slow responses and lack of support as vendor denies lapse in channel focus Lenovo's unresponsiveness is costing its partners business, according to resellers. But the PC giant claims its restructuring drive is not affecting engagement with its channel. Several VARs have told CRN that dealing with Lenovo in recent weeks has been fraught with confusion and a lack of support has jeopardised possible contract wins. One VAR, who wished to remain anonymous, said: "Resellers are sick of losing deals because of the manufacturer." Lenovo is cutting some 3,000 worldwide staff and restructuring is taking place across Europe. Another reseller added: "The changes have unsettled partners. There is no one to talk to and Lenovo is increasingly difficult to deal with." Dow back on board at Westcoast Andy Dow returns to former employer following 14-month stint at Dell HP hits out at suicidal deals Sanity must prevail, says vendor's UK chief Public sector ruling lifts UK open-source market VARs must prove they have considered open source for public sector contract bids Citrix removes certification obstacles Lower-level partners can now sell Citrix solutions without forking out on product training SME resellers buck UK trend to record growth Research reveals that channel firms in the UK SME sector saw an 11 per cent increase in turnover during 2008 Contact us To contact the CRN ChannelWeb editorial team: crn@incisivemedia.com +44 (0)20 7316 9000 Incisive Media* is contacting you at the following address:applemaclpod@hulling-equipment.ru To update your newsletter preferences please click here If your ISP filters incoming email, please add the following domain to your list of approved senders to make sure you receive the email alerts and newsletters to which you may be subscribed: @newswires.crn.co.uk Please do not reply to this message. This is an unmonitored address for outgoing mail only. Any questions or comments should be forwarded to: email.enquiries@incisivemedia.com *Incisive Media, Haymarket House, 28-29 Haymarket, London SW1Y 4RX is a company registered in England and Wales with company registration number 04038503 For a list of companies included in Incisive Media please see our website Privacy Policy © Incisive Media Ltd. 2008 Incisive Media Limited, Haymarket House, 28-29 Haymarket, London SW1Y 4RX, is a company registered in the United Kingdom with company registration number 04038503